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Create a report of all tickets submitted by user

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Hello Community Forum,

I'm new to the forum and have started to play with customized reports in Kayako.

I'm hoping that someone can assist me with creating a report where:
Lists all users and their ticketId (filtered by their email address) - In our organization our users are identifiable by their domain for example: @ab.sja.ca, @on.sja.ca, etc..)

Group by: the ticket status and department.

I have found a nice report that is close to what I'm looking for, but it is not what I'm needing....

Create a report of all tickets submitted by user

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