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Reports that are based on 2 week parameters.

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Hello,

I need help trying to generate a report that shows new tickets that

  • Opened in the last 2 weeks
  • Grouped by Organization
  • Containing Ticket Creation Date
  • First Response date
  • Ticket Priority
  • Ticket Status
I have something like this :

SELECT 'Tickets.Creation Date', ADDTIME('Tickets.Creation Date', 'Tickets.First Response Time') AS 'Date of First Response', 'Tickets. Subject', 'Tickets.Priority', 'Users.User Organization
WHERE ‘Tickets.Creation Date’...

Reports that are based on 2 week parameters.

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