Hello,
I need help trying to generate a report that shows new tickets that
SELECT 'Tickets.Creation Date', ADDTIME('Tickets.Creation Date', 'Tickets.First Response Time') AS 'Date of First Response', 'Tickets. Subject', 'Tickets.Priority', 'Users.User Organization
WHERE ‘Tickets.Creation Date’...
Reports that are based on 2 week parameters.
I need help trying to generate a report that shows new tickets that
- Opened in the last 2 weeks
- Grouped by Organization
- Containing Ticket Creation Date
- First Response date
- Ticket Priority
- Ticket Status
SELECT 'Tickets.Creation Date', ADDTIME('Tickets.Creation Date', 'Tickets.First Response Time') AS 'Date of First Response', 'Tickets. Subject', 'Tickets.Priority', 'Users.User Organization
WHERE ‘Tickets.Creation Date’...
Reports that are based on 2 week parameters.